If you have experienced a hate incident or a hate crime there is a variety of support options available to meet your needs. 
 
For Students

Students can connect with staff across the University:
  • Student Health and Wellbeing provide students with practical, emotional and specialist disability related support. Students can complete the e-referral form to access these services.
  • Student Support Services are a multi-disciplinary team that provides support, expert advice and guidance to students. You can contact them through our Support@City platform
  • The Chaplaincy Team offer pastoral support to everyone, welcoming every faith, belief and culture and students with no faith, and can be contacted directly
  • The SU Advice Service offer advice and support for students who have experienced incidents either on campus, online or off campus. You can complete a case form here.

 For Staff  

  • Vivup, City St George's Employee Assistance Provider (0800 023 9324) - Their telephone helpline provides staff members with expert support for life's ups and downs - 24/7, 365 days a year. Whatever mental, physical, financial or personal issue you're facing, you can find a wide range of resources to help you. 
  • City St George's Family and Carers Exchange Network is a forum which provides a platform for people to voice general concerns and ideas, allowing the core group to take these forward for implementation. It also provides an opportunity for networking and peer support between members.
  • City St George's LGBTQI+ Network aims to raise the visibility of the LGBTQI+ community at City St George's. It meets regularly and holds events to discuss how to promote inclusivity and a greater understanding and awareness of dignity and diversity. It welcomes all City St George's staff members regardless of their sexual orientation or gender identity.
  • City St George's Network for Racial Justice (NRJ) is a staff affinity group for People of Colour (PoC). The NRJ aims to bring together PoC staff members, both professional and academic who feel passionate about racial justice and want to see a truly inclusive environment at City St George's.
  • CityUniWomen is a staff led network providing voice, opportunity and connection for all City St George's staff who identify as women.
  • City St George's WAND Network (staff network for Wellbeing, Accessibility, Neurodiversity & Disability) is a welcoming group for disabled staff, staff with long-term health conditions, staff who care for disabled dependents and staff with an interest in disability and mental health.
  • Faith and Belief Network is a multi-faith and belief network for all staff across City St George's. 
  • ​​​​​​​Human Resources - Contact your local HR Team for support and advice about policies which may apply in your circumstances. 
  • Security Services aims to ensure that City St George's is a safe and secure place for students, staff, and visitors.  They can assist with crime prevention, reporting and investigation.
  • The Multi Faith Chaplaincy Team provide general spiritual and pastoral support as well as faith-specific support. The team can also advise and work with other networks as the need arises. The Chaplaincy have an open door policy and are available to all staff regardless of belief.
  • The Staff Counselling Service offers free confidential support to staff.
  • The Wellbeing@City Hub provides details of additional information and support on wellbeing. 
  • Trade Unions - If you are a member of either University College Union (UCU), UNISON or Unite you can contact your representative for advice and support.
  • Your line manager - Depending on the circumstances, you may also feel able to discuss the issue with your line manager, who will listen and provide support and guidance.

Other sources of support for students and staff

Citizens Advice provide free and impartial advice on a range of issues.  They also have an extensive range of resources relating to hate incidents and hate crime.

Community Security Trust (CST) is a charity that protects British Jews from antisemitism and related threats. It provides help to victims of antisemitic hatred, harassment or bias.

Galop National LGBT+ Domestic Abuse Helpline (0800 999 5428) provides emotional and practical support for LGBT+ people who are victims of hate crime.  

LGBT Foundation (0345 330 3030) offers confidential and non-judgemental support and advice on a range of issues including harassment related to sexual orientation. 

Samaritans (116 123) provides 24-hour confidential emotional support to anyone in distress, struggling to cope or at risk of suicide.

Stonewall (0800 050 2020) provides a confidential information service, for LGBT communities and their allies which will signpost to advice services where appropriate. 

Stay Safe East is a unique user-led organisation run by disabled people, providing specialist and holistic advocacy and support services to disabled people in London who are victims/survivors of domestic violence, sexual violence, hate crime, harassment and other forms of abuse.

Stop Hate UK (0800 138 1625) is one of the leading national organisations working to challenge all forms of hate crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential, and accessible reporting and support for victims, witnesses and third parties. 

Stop Learning Disability Hate Crime helpline (0808 802 1155) provides support and information on learning disability hate incidents. The helpline is open 24 hours a day.

Switchboard LGBT+ Helpline (0300 330 0630) provides an information, support and referral service for lesbians, gay men and bisexual and trans people, and anyone considering issues around their sexuality and/or gender identity.

SupportLine (01708 765200) provides a confidential telephone helpline offering emotional support to any individual on any issue. The helpline is primarily a preventative service and aims to support people before they reach the point of crisis.

Tell Mama (0800 456 1226) is an independent and confidential support service for those who face anti Muslim hatred and prejudice across the UK.  

True Vision is a police-funded website that offers guidance on reporting hate crime and hate incidents. There is an on-line form for reporting hate crime.

Victim Support (0808 168 9111) 24/7 support line provides support and advice to anyone who has been a victim of crime, whether or not you have spoken to the police.
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