Hate incidents and hate crimes affect individuals and communities. The individual victim may suffer physical injuries or enduring emotional trauma, and news of hate crimes spreads quickly through communities, increasing fear and lessening people’s willingness to express their identity and go about their normal lives. If you have been affected by a hate incident or hate crime you are not alone.
Think
- What are hate incidents/hate crimes? It might be useful to think about what constitutes a hate incident or a hate crime.
- Are you in immediate danger? If you are on Campus and it is safe for you to do so, you can call Security on 0207 040 3333. If you are away from Campus, you can contact the emergency services on 999 (or 112 from a mobile phone).
- Find a safe space. If an incident has just happened, try and find somewhere you feel safe.
Talk
Talk to someone you trust. Talking things through with someone can sometimes help. This could be a friend, family member or someone at City.
- Student Welfare and Engagement Officers are first points of contact for any wellbeing or student experience related issues. Students can discuss any challenges or life-circumstances which may be affecting their wellbeing and ability to engage with their studies.
- The SU Service The SU Advice Service offers independent advice on the following matters: City St George's Student Bullying & Harassment policy; the university complaints process; academic result appeals; academic progress committee appeals; student conduct matters and academic issues. They can be contacted by completing this form.
- Vivup, City St George's Employee Assistance Provider (0800 023 9324) - Their telephone helpline provides staff members with expert support for life's ups and downs - 24/7, 365 days a year. Whatever mental, physical, financial or personal issue you're facing, you can find a wide range of resources to help you.
Report
- Students and staff can report an incident using City St George's Report + Support platform. You can choose to do this without providing your personal details or you can request support from an adviser by filling in the form with your contact details.
- Reporting to the police. If you have experienced a hate incident or a hate crime has been committed, you can report what has happened to you to the police. You can call the police on 101, visit your local police station or report it confidentially online. Citizens Advice provide useful information about the support you can get if you’ve experienced a hate incident or hate crime, including how to report it to the police.
- University Procedure. If you choose to make a formal complaint to the University about a member of staff or student there are procedures which set out the steps you will need to follow. See staff and student policies and procedures.
Support